Exchange of Products:

As per compliance followed by our company, we don’t do any exchange, Goods once sold can’t be exchanged because of commercial tax Laws are enforced, We respect our customers & in case of any exceptional circumstances, please send us email to [email protected] & we will do the best possibilities for you. We request you to kindly verify your orders before making final purchase to avoid such scenarios & cooperate us.

Return Of Products:

1. At our online platform www.arphibo.com (hereinafter referred as platform), we can decide the process for crediting the applicable refund/return against the acceptable conditions, If the payment for order was done from your side then a refund/return for such payment will be processed to your original payment method within stipulated time subject to bank rules.
2. Customer may make the refund/return request within 24 hours from the receipt of Products, if product(s) so delivered is/are not as per the ordered quantity, agreed specifications and/or found defective in nature.
3. Further, the refund/return request cannot be made beyond the aforesaid period of 24 hours. We shall not accept the refund/return request from the customer after expiration of the aforesaid time period. We require the images of the product/ images of box/ received invoice along with query for the products under refund/return request therefore you will share the same in original conditions to us on our below mentioned email within 24 hours of products delivery:-
   Email - [email protected]
   Kindly be noted that after inspecting the conditions of the delivered products through images, our company will decide & inform you about return / refunds, only after getting the internal management approval. Such process will take 2-3 working days.
4. If you have selected Cash on Delivery (CoD) and order has been delivered. It is noted that if the delivered orders is not matched as per the conditions mentioned above, then above clause shall come into effect.