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Following are the conditions applicable on the refund process:

  1. In case any consignment is GIT (Goods in Transit /damaged / lost / misrouted / confirmed by L.S.P (Logistics Service Providers). (After validation by ARPHIBO Team, Refund can be initiated within 24 hours) subject to LSP notification.
  2. In case any consignment is wrong/not as per specification/damaged etc. delivered to the Consumers. Consumer may place the refund request within 24 hours from the date of delivery (After validation by ARPHIBO Team, Refund can be initiated, within 48 hours)
  3. Prepaid Orders
    Credit Card/ Debit Card / Net Banking Account (Credited to Bank Account) / UPI Linked Bank Account  Within 24 working hours, the refund will be initiated and it will take upto 7-10 working days to reflect into your original source account it may vary from time to time depend on respective bank rules.
  4. Pay on Delivery (for C.O.D.) Orders
    NEFT to Bank Account - Within 24 working hours, the refund will be initiated and it will take upto 7-10 working days to reflect into your original source account it may vary from time to time depend on respective bank rules.

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